What do you need?

Every order has a confirmation page with QR codes for each ticket — that's your ticket. Find them under /my-tickets once you're signed in.

Used Tobeannounced before? Sign in with the same email you used to buy on TBA — your full history loads automatically. No claim step.

Yes, if the organizer allows transfers on that event. Open the order page, hit Transfer on the ticket, and enter the new holder's name + email. They get the ticket via email; your QR stops working as soon as they accept.

Some events use a secret location — usually a backyard or home venue. The exact address is sent to confirmed buyers after purchase. On the public page you'll see the city/state so you know roughly where it is before you buy.

On tiers that allow it, you name your price instead of paying a fixed cost. Your card is authorized (not charged) when you submit. The organizer reviews and either accepts, rejects, or counters. If accepted, the card is charged; if not, the hold drops off.

Pending offers auto-expire after 7 days. The hold on your card is released automatically — you don't need to do anything.

Every event sets its own refund policy: no refunds, refundable anytime before doors, or a refund window (e.g. up to 7 days out). The policy is printed at the bottom of the event page before you check out and on your order confirmation.

Offerbased charges a small platform fee to keep the lights on. The fee is shown on checkout before you pay — no surprises. Organizers keep 100% of the ticket price; we don't take a cut of their revenue.

Connect your bank to Stripe via Settings → Payouts. Once verified, payouts go straight from Stripe to your bank on their normal Stripe schedule. We never sit on your money.

The Scan tab on any event opens a camera-based QR scanner. Point at the buyer's ticket QR; valid tickets check in green, used tickets show what time they came through, refunded tickets are blocked.

Working the door with friends? Generate a scanner link from the Scan tab — anyone with the link can scan that one event, no login needed. Revoke it whenever.

Yes — the Attendees tab has a Comp tickets button. Pick a tier, set the quantity, optionally email the QRs straight to the recipient. The tickets count against tier capacity the same way a paid sale would.

The Messages tab lets you send an email or SMS blast to a saved audience (anyone matching a set of rules: bought a tier, attended a past event, etc.). Up to 500 recipients per send.